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Frequently Asked Questions

Shipping

Shipping is based on your garment and shipping option. The USPS site states but does not guarantee 2-8 business days for domestic delivery. Tracking is sent along with every package. CheckmatexDelvonJae LLC is not responsible for any lost or stolen packages.

Everything is made to order; within a 1-3week processing and shipping.
Personalized (custom) orders could exceed up to 4weeks
due to specifications.
Note that we are a one person team and work diligently to fulfill your every desire when it comes to your pieces—thank you in advance for your patience:)!

Working to become global but within the US at the moment.

When a US shopper spends $45
and up your order ships free.

Returns

We want you to be happy with your CKMTXDJ pieces. If for any reason you are not satisfied, please contact us ASAP so we can come to an understanding of the matter within a 14-business days if delivery.

Other

You can contact us through our contact page! We will be happy to assist you.